Employee Engagement in Global Companies
Employee Engagement in Global Companies
In the global context, Google is a prominent example of succeeded in employee engagement. Liane Hornsey, Director of People Operations for EMEA region said that they were successful in innovating new products in a short space because they highly valued employee engagement.
Google highly consider employee well being and a large sum of money and effort is invested on social activities that foster a sense of belonging, a team culture and to encourage psychological contract between the employee and Google (MacLeod and Clarke, 2009).
Metro, Yorkshire based public transport provider, has transformed from an outdated bureaucratic rigid culture to a ‘can do’ culture with high employee engagement. Metro has announced a range of activities to increase employee engagement such as improved communication on organizational objectives, an extensive management development programme and 2-way communication throughout the organization. These have resulted in increased productivity, staff and higher customer satisfaction. Since 2004/05, when Metro announced its engagement programme, it has enhanced its engagement score from 3.73 to 3.98 (out of 5) and has seen sick days per employee fall consistently from 8.9 to 7.65, and retention rates increase from 82 per cent to almost 93 per cent (MacLeod and Clarke, 2009).
MacLeod, D and Clarke, N. (2009) Engaging for Success: Enhancing performance through employee engagement, London, Department for Business Innovation and Skills.
LIST OF REFERENCES
MacLeod, D and Clarke, N. (2009) Engaging for Success: Enhancing performance through employee engagement, London, Department for Business Innovation and Skills.
Amazing Blog! Every organization realizes the fact that high employee engagement drives greater success and higher profitability. SOS conducts some fabulous Online employee engagement activities for employees to bring your remote team closer.
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