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Employee Engagement in Global Companies

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Employee Engagement in Global Companies In the global context, Google is a prominent example of succeeded in employee engagement. Liane Hornsey, Director of People Operations for EMEA region said that they were successful in innovating new products in a short space because they highly valued employee engagement. Google highly consider employee well being and a large sum of money and effort is invested on social activities that foster a sense of belonging, a team culture and to encourage psychological contract between the employee and Google (MacLeod and Clarke, 2009). Metro, Yorkshire based public transport provider, has transformed from an outdated bureaucratic rigid culture to a ‘can do’ culture with high employee engagement. Metro has announced a range of activities to increase employee engagement such as improved communication on organizational objectives, an extensive management development programme and 2-way communication throughout the organization. These have resulted
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Positive outcomes of the Employee Engagement & Barriers to Employee Engagement

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Positive outcomes of the Employee Engagement Positive impacts of the employee engagement are categorized into two main aspects such as Organizational outcomes and employee outcomes. Organizational outcomes are as customer loyalty, employee efficiency, advocacy of the organization, manager self-efficacy, organizational performance, bottom-line profit, successful organizational change. Positive outcomes in employee perspective are stated as clarifying expectations, health and well-being (Robertson-Smith and Markwick 2009). Stairs and Galpin (2010) also suggested the below outcomes of high levels of employee engagement; Lower absenteeism and higher employee retention.  Increased employee effort and efficiency. Improved quality and reduce mistakes. High sales. Higher profitability, earnings per share and shareholder returns. Enhanced customer satisfaction and loyalty. Faster business growth. Business success. A research has proved that engagement positively affect emp
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The Components of the Employee Engagement

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Engagement primarily contains three overlying components such as Commitment, Motivation, and Organizational Citizenship Behavior. The model below shown is comprehending these components which are presented by the Institute for Employment Studies (Armstrong, 2014), Illustrated in figure 1 below. Figure 2 : IES Model of employee engagement (Source: Armstrong, 2014)  Drivers of Employee Engagement Crawford et al (2013: 59–62) Listed the below drivers of employee engagement; ● Job challenge – Occurs when the jobs are comprehensive, high responsibility and when there is high work load. This increases engagement because it creates possibilities for accomplishment and personal development. ● Autonomy – This gives the liberty, individuality and decision-making power to employees in scheduling their work and procedures to work it out. This brings a sense of ownership and control over work outcomes. ● Variety – This permit emplyees to accomplish many diff
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Employee Engagement and Organizational Performance

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Greater levels of engagement in organizations promote retain of talent, foster client trustworthiness and upsurge organizational performance. When employees are efficiently and positively engaged with their organization or firm, they build up an emotional connection with the company. This influences their behavior towards the company’s customers, thus increases customer satisfaction and service levels (Bhavani et al., 2015). Studies have found positive relationship between employee engagement and organizational performance results in employee retention, efficiency, profitability, customer loyalty and safety. Researches also indicate that with engaged employees, the employer is able to surpass the industry average in its revenue growth. (Solomon and Sandhya, 2010). Aon Hewitt describes engagement as the psychological state and behavioral outcomes that lead to better performance. The engagement outcomes are as Say, Stay, and Strive. Engaged employees:   • Say—speak positively
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Employee engagement

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Introduction  Employee engagement is well-defined as employee’s involvement and satisfaction with as well as passion for work (James et al., 2002). Engaged employees demonstrate their authentic selves through physical participation, cognitive awareness and emotional connections. (Catherine et al., 2013). Employee engagement is made of past perceptions such as job satisfaction, employee commitment and Organizational citizenship behavior. (Solomon and Sandhya, 2010). MacLeod and Clarke (2009) the report to the UK government suggests engagement as an organizational technique intended to ensure that employees are devoted to their organization’s goals and values, inspired to contribute to organizational success, and have the capacity to enhance their own sense of well-being. The above report suggests that engagement mean a variety of things, and not just a positive state of mind. Engaged employees are considered as enthusiastic, energetic, motivated and passionate about their work a
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EMPLOYEE ENGAGEMENT AND IT’S BENEFITS TO AN ORGANIZATION

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  Employee Engagement Employee engagement is well-defined as employee’s involvement and satisfaction with as well as passion for work (James et al., 2002). Engaged employees demonstrate their authentic selves through physical participation, cognitive awareness and emotional connections (Catherine et al., 2013). Employee engagement is made of past perceptions such as job satisfaction, employee commitment and Organizational citizenship behavior (Solomon and Sandhya, 2010). MacLeod and Clarke (2009) the report to the UK government suggests engagement as an organizational technique intended to ensure that employees are devoted to their organization’s goals and values, inspired to contribute to organizational success, and have the capacity to enhance their own sense of well-being. The above report suggests that engagement mean a variety of things, and not just a positive state of mind. Engaged employees are considered as enthusiastic, energetic, motivated and passionate about thei
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